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The users of the platform will be able to utilize and consume all information services that they would need to interact with the ministry at any time, providing them with comprehensive description for all of the offerings from the ministry to the public.
Also the residents, citizens, businesses users will be able to request, track and pay for Value Added Tax and Tax Domicile certificates issuance, that empowers the international trade market and the existing international agreements. The payment channel utilized for the mobile payment option through the ministry platform is e-Dirham (the national electronic payment method). After successful request and payment transaction the user will receive the signed hard-copy through the mail to his Post Office Box.
And also, the customers of the platforms will be able to interact with the ministry with their complaints, suggestions and feedback through 3 different channels, E-Suggestion, E-Complaints and Feedback. All of them are being served with remarkable service level agreements.
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