This is a companion app to the main MSP Remote Monitoring & Management (RMM) app. It will automatically start a Take Control session for you when you select this feature in the RMM app: Simply go to the workstation you want to support, tap the Take Control button to start the remote session, and the app will automatically take care of the rest.
This app is powered by MSP Anywhere, by SolarWinds MSP, and is used for all the devices that are configured with this version of Take Control. It deploys the industry's fastest protocol to remotely access Windows® OS or Mac OS® devices from any smartphone or tablet, giving you unsurpassed client support.
Like thousands of other users worldwide, enjoy this app to:
•Easily provide Support to any Windows® OS or Mac OS®;
•Access any machine desktop as if you’re in front of it;
•Chat with the remote user;
•Check the remote system info;
•And much, much more…