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CrewMobile is for use with the Merlot Aero suite of products. Merlot Aero allows airline operations staff the ability to securely distribute timely and relevant information to crew.

With CrewMobile, airline crew can view duties, duty changes and messages. Crew can also acknowledge duty changes and messages. Please check with your airline to find out whether they have allowed CrewMobile access and which features are available to you.

- secure log on
- view duties, flights and crew
- view accommodation and training details
- view and acknowledge duty changes
- view and acknowledge messages from airline
- sign on/off for duty
- view and submit expense claims
- calculate wake up time and set alarms for your duties
- check your expiry status for critical courses and certifications
- receive notifications for duty changes and messages from airline
- sync your duties list with your device calendar app


Please use your usual Merlot employee credential to log in. The mobile token is available from the Login Center in the top-right corner of CrewPortal, or contact your Merlot administrator.


Merlot Aero is a cloud-based airline operations management system designed specifically for the airline industry. Airlines use Merlot Aero to optimize day-to-day crew and aircraft utilization, as well as control and report on core operational information. This enables them to manage their business, achieve regulatory compliance, maximize operational efficiency and focus on scalable growth.


We request these permissions in CrewMobile for the following features:

- Location: Your location is used as one of the methods to determine whether you are at the correct port for sign on or off
- Device storage: Storage is used for caching purposes so that you can view your duties and messages while offline (flight mode).
- Google Play billing and find accounts on device: Allows you to purchase subscriptions (optional) to gain access to the latest premium features.
- Camera: Allows you to take a photo of your receipt and include it in your expense claim. Expenses is an optional premium feature.
- Run at startup and prevent phone from sleeping: These are used for the Wake Up Calculator, so it can sound an alarm at the right time for your duty. Wake Up Calc is an optional premium feature.
- Calendar: Allows you to sync your crew duties list to your device calendar. Calendar Sync is an optional premium feature.
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